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Return Policy - HappyEars Canada

Our Return Policy:

  • You can return any item that is in new condition with unopened package at any time after purchase.

  • Items bought from our online store cannot be returned or exchanged in a retail or concept store.

When returning an item, please include your name and email inside of package clearly legible and mail to:

Pacific Customs Brokers

101 – 17637 1st Avenue,
Surrey, BC Canada V3Z 9S1

As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order.

We do not take responsibility for any items lost during the return shipping.