Our Return Policy:

• You can return any item that is in new condition with unopened package at any time after purchase.

• Items bought from our online store cannot be returned or exchanged in a retail or concept store.

We do offer a “money back guarantee” on purchases of our Discovery Pack, however, this is limited to ONE per individual per purchase.  For example, if you purchase four Discovery Packs Happy Ears will only offer this guarantee towards the first of the four.

When returning an item, please include your name and email inside of package clearly legible and mail to:

Pacific Customs Brokers

101 – 17637 1st Avenue,
Surrey, BC Canada V3Z 9S1