small medium large cable cool-hunting forbes new-york the-times2 vouge womens-health

Frequently Asked questions

Your most frequent asked questions?

Reusable: Includes storage case
Comfortable particularly during sleep (soft outer tip): Offered in small, medium and large sizes
Discreet: Translucent outer tip
Easy to use: Simply insert large end into ear; No squeezing, bending or folding as with foam
Easy Maintenance: Clean with warm water and soap
Made of FDA approved materials

Attenuation (Reduction in volume): High: 26dB
Medium: 23dB
Low: dB
SNR: 25 dB

3. How long will it take to deliver my order?

All US/Canada orders mailed from New Jersey 1-4 days with tracking number included. Rest of the world shipped from Sweden via airmail (2-14 days depending on where you live).

4. How can i return my Happy Ears?

You have the right to return all unopened products you have purchased from www.happyears.co for a full refund or exchange within 30 days of receiving them. Items bought from our online store cannot be returned or exchanged in a retail or concept store. All return items have to be unopened and unused with labels and packaging intact. When you return or exchange any product, you must cover the shipping charges. To avoid any customs charges please clearly mark the package ‘RETURNED GOODS’. As soon as we receive your return, we will process your exchange or refund request. Please note that you will not be reimbursed for the original shipping charges. Any refunds made by us will be processed back to the original payment method when you placed your order. We do not take responsibility for any items lost during the return shipping. When returning an item, please include name and email inside of package clearly legible and mail to: Happy Ears AB Stora Varvsgatan 6A SE–211 19 Malmö Sweden If a returned item is shipped international, please clearly mark the package 'RETURNED GOODS', to avoid any Customs charges. Happy Ears AB is NOT responsible for any return Customs charges made. Any charges incurred are the responsibility of the customer. If the package has been opened, unfortunately we do not take returns of open packages due to hygiene reasons.

5. I wrote my address/name wrong in the order. What should i do?

If you have not received the shipping confirmation please send in a mail right away to info@happyears.co and we will try to fix it if your order is not already shipped.

6. I need to do changes to my order. Can i do that?

If you have not received the shipping confirmation please send in a mail right away to info@happyears.co and we will try to fix it if your order is not already shipped.

7. I'm allergic to certain ingredients. Is Happy Ears tested for allergy?

All materials are allergy tested and our factory in Sweden is ISO 9001:2008 certified and only FDA approved materials have been used.

8. Can I use Happy Ears during sleep?

Comfortable particularly during sleep (soft outer tip): Offered in small, medium and large sizes

9. What is Happy Ears made of?

The core is made out of a FDA approved ABS, and the outer part is made of FDA approved thermoplastic elastomer (medically approved material).